Confirmation numbers are emailed automatically as soon as the order has been submitted. If you did not receive your confirmation number, it is most likely because you mistakenly entered your email address incorrectly during checkout. If you're sure you've entered your email address correctly, please also be sure to check your spam or junk mail folder.
If the confirmation is not in your spam or junk mail folder, please call us at 888-762-6936 or email us at firstname.lastname@example.org.
What is the difference between a “standard yield” and “high yield” cartridge?
The “X” cartridges, or “high yield” cartridges, are typically more expensive than the “A” cartridges because they print up to double the number of pages than that of an “A” cartridge, or standard yield cartridge. Purchasing an “X” cartridge lowers your cost per page significantly!
Why didn't my cartridge print the full amount of pages promised?
Supplies 'N Beyond’s cited page yield for toner cartridges is given at 5% page coverage. This means that the quoted page yield is based on printed pages where 5% of the page has been imprinted with toner. If you use more than the guaranteed 5% coverage, your page yield will be shorter. For example if you print mostly pictures, not text, then this might be the case. This holds true for all OEM printer specification for page yield as well, and is the industry standard. The OEMs measure this by utilizing ISO 19752/19758 testing methodologies, and so does Supplies 'N Beyond.
Will I have to pay sales tax on my order?
Sales tax may apply and is depending on the “ship-to” address of your order.
Do you offer expedited shipping?
We guarantee you will receive your order within 3 business days anywhere in the US using our default shipping method. We can also offer UPS 2nd-Day and Overnight. Please call us at 888-762-6936 or email us at email@example.com for a shipping quote.
You will receive an email within 24 business hours of placing your order with your tracking number. If you have not received this email, please call us at 888-762-6936 or email us at firstname.lastname@example.org.